Lime IPTV Support —
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Setup guides, troubleshooting, and 24/7 live support via WhatsApp. Average response time under 10 minutes.

Get Set Up on Any Device

Step-by-step setup guides for all major devices and IPTV players.

Amazon Firestick

Complete guide to installing IPTV Smarters or TiviMate on any Firestick model — including Fire TV Stick 4K and Fire TV Cube.

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Smart TV (Samsung / LG)

How to watch Lime IPTV on Samsung and LG Smart TVs using the built-in app store or via sideloading on Android TV models.

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Android TV Box

Set up Lime IPTV on any Android TV box including MAG, Formuler, BuzzTV and Nvidia Shield using TiviMate or IPTV Smarters Pro.

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Apple TV

Best IPTV players for Apple TV 4K and how to configure Lime IPTV credentials in minutes on any Apple TV generation.

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iPhone & Android

Set up Lime IPTV on your iPhone or Android phone using IPTV Smarters, GSE IPTV, or TiviMate — quick and easy.

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Windows PC & Mac

Watch Lime IPTV on your desktop or laptop computer using VLC, IPTV Smarters, or any M3U-compatible media player.

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TiviMate Setup

Complete TiviMate configuration guide — best settings, EPG setup, multi-screen, buffer size and parental controls.

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MAG Box Setup

How to add your Lime IPTV credentials to a MAG box — portal URL setup, remote control tips and troubleshooting.

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View all setup guides in the Blog →

Your Questions Answered

The most common questions about Lime IPTV — service, setup, devices and billing.

Lime IPTV is a premium IPTV streaming service that delivers 40,000+ live channels and 100,000+ movies & TV shows over your internet connection. You get access to sports, news, entertainment, kids channels, and VOD content from 150+ countries — all in 4K, Full HD, and HD quality.
Yes. Lime IPTV works worldwide in 150+ countries. As long as you have an internet connection, Lime IPTV works from any country — including while travelling abroad.
Lime IPTV works on Samsung Smart TV, LG Smart TV, Amazon Firestick (all models), Android TV boxes (MAG, Formuler, BuzzTV, Nvidia Shield), Apple TV, iPhone, iPad, Android phones, Windows PC and Mac computers.
Minimum 10 Mbps for HD quality, 25 Mbps for Full HD, and 50 Mbps for 4K streaming. Standard broadband connections are typically more than sufficient.
Yes — contact us on WhatsApp and request a 24-hour free trial. No credit card required. Try the full service including 4K channels, VOD, and sports before paying.
All major sports are covered: Premier League, La Liga, Champions League, NBA, NFL, UFC, Formula 1, rugby, cricket, tennis, and more. All PPV events (UFC, boxing, WWE) are included in all plans at no extra cost.
After payment confirmation, your Xtream Codes login details (server, username, password) and M3U playlist URL are sent via WhatsApp within 60 seconds. Enter these credentials in any IPTV player such as TiviMate, IPTV Smarters Pro, or VLC.
Yes. Choose a 2-device or 3-device plan. You can watch on different devices simultaneously — for example, one person watches sport on the TV while another watches a film on their phone.
PayPal (with Buyer Protection), bank transfer, Wise (TransferWise), and cryptocurrency. All transactions are processed via encrypted WhatsApp — no credit card data ever stored.
All subscriptions include a 7-day money-back guarantee. If you are not satisfied within the first 7 days, contact us on WhatsApp for a full refund — no questions asked.
Go to your IPTV player settings and force a manual EPG refresh. In TiviMate: Settings → EPG → Refresh EPG. In IPTV Smarters: reload the playlist. If it still doesn't work, contact us on WhatsApp and we'll fix it immediately.
First, check your internet speed (minimum 25 Mbps for Full HD). Then try: restarting your router, switching from Wi-Fi to a wired ethernet connection, clearing your IPTV app cache, or reducing stream quality temporarily. Our AntiFreeze technology handles most buffering automatically — if issues persist, contact support.
There is nothing to cancel — Lime IPTV has no auto-renewal. Your subscription simply expires at the end of the paid period. If you want a refund within 7 days, contact us on WhatsApp.
IPTV technology itself is 100% legal. Lime IPTV operates as a licensed service. Read our full Legal IPTV guide for detailed country-by-country information.

24/7 Live Support

Can't find your answer above? Our support team is available around the clock — real humans, not bots.

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WhatsApp

The fastest way to get help. Instant replies for setup, troubleshooting, trial requests and billing.

+44 7874 393221
⚡ Under 10 min response
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Telegram

Secure and fast communication via Telegram. Great for ongoing support conversations and file sharing.

@limeiptvsupport
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Email

For non-urgent enquiries, billing questions, or if you prefer email communication. We reply within 24 hours.

support@iptvlime.com
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7-day money-back · No credit card · Instant setup · 150+ countries